Firstsource Solutions Ltd (FSL) – Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the company’s businesses and operations. The profile has been compiled by GlobalData to bring to you a clear and an unbiased view of the company’s key strengths and weaknesses and the potential opportunities and threats. The profile helps you formulate strategies that augment your business by enabling you to understand your partners, customers and competitors better.
The profile contains critical company information including:

- Business description – A detailed description of the company’s operations and business divisions.
- Corporate strategy – Analyst’s summarization of the company’s business strategy.
- SWOT Analysis – A detailed analysis of the company’s strengths, weakness, opportunities and threats.
- Company history – Progression of key events associated with the company.
- Major products and services – A list of major products, services and brands of the company.
- Key competitors – A list of key competitors to the company.
- Key employees – A list of the key executives of the company.
- Executive biographies – A brief summary of the executives’ employment history.
- Key operational heads – A list of personnel heading key departments/functions.
- Important locations and subsidiaries – A list and contact details of key locations and subsidiaries of the company.
- Detailed financial ratios for the past five years – The latest financial ratios derived from the annual financial statements published by the company with 5 years history.
- Interim ratios for the last five interim periods – The latest financial ratios derived from the quarterly/semi-annual financial statements published by the company for 5 interims history.

Highlights

Firstsource Solutions Ltd (Firstsource) is a provider of customer-centric business process services. The company offers first customer intelligence, chat, smartomation, resolve, wf suite and sympraxis along with services including customer interaction management, collections management, data and transaction processing, consulting and analytics. The company also offers its solutions through artificial intelligence, machine learning, robotic process automation internet of things, artificial and cloud computing. Firstsource offers its services under its own brand. The company offers these services to healthcare, telecommunications, media and banking, financial services, insurance verticals, utilities, travel, publishing, retail and automotive industries. The company operates through global delivery centers in India, the US, the UK, and the Philippines. Firstsource is headquartered in Mumbai, Maharashtra, India.

Firstsource Solutions Ltd Key Recent Developments

May 07,2018: Firstsource Solutions reports Fiscal 2018 results
Apr 03,2018: Firstsource positioned as Major Contender in Everest Group’s Banking BPO PEAK Matrix Assessment 2018
Feb 07,2018: Firstsource Solutions Reports Third Quarter Fiscal 2018 Results With Increased Revenues And Improved Profit Margins
Jan 31,2018: Firstsource Solutions names Sean Canning as president and chief operating officer for customer management

Key benefits of buying this profile include:

You get detailed information about the company and its operations to identify potential customers and suppliers.
- The profile analyzes the company’s business structure, operations, major products and services, prospects, locations and subsidiaries, key executives and their biographies and key competitors.

Understand and respond to your competitors’ business structure and strategies, and capitalize on their weaknesses. Stay up to date on the major developments affecting the company.
- The company’s core strengths and weaknesses and areas of development or decline are analyzed and presented in the profile objectively. Recent developments in the company covered in the profile help you track important events.

Equip yourself with information that enables you to sharpen your strategies and transform your operations profitably.
- Opportunities that the company can explore and exploit are sized up and its growth potential assessed in the profile. Competitive and/or technological threats are highlighted.

Scout for potential investments and acquisition targets, with detailed insight into the companies’ strategic, financial and operational performance.
- Financial ratio presented for major public companies in the profile include the revenue trends, profitability, growth, margins and returns, liquidity and leverage, financial position and efficiency ratios.

Gain key insights into the company for academic or business research.
- Key elements such as SWOT analysis, corporate strategy and financial ratios and charts are incorporated in the profile to assist your academic or business research needs.

Note: Some sections may be missing if data is unavailable for the company